Home visits are at the discretion of the doctor.
Due to our daily high patient volume seen at the surgery and limited doctor availability to leave the surgery, we will only visit if necessary patients who are unable to come to the surgery due to their medical condition i.e. those who are known to be bedbound (e.g. nursing homes/severe bed-bound dementia patients etc).
Each home visit can take up to 30-60 mins depending on complexity which will mean fewer patients can be seen at the surgery.
We expect all other patients to come as an appointment to the surgery (we have flexibility for emergency cases to be seen in the surgery).
On extremely rare occasions and at the discretion of the doctor will we visit a patient but only with a very justified reason.
Home visit requests are to be telephoned in advance to the practice.
Please give the receptionist as much information as possible to enable the doctor to determine if a home visit is necessary.
If your home visit is of immediate urgency and the doctors are dealing with another emergency within the surgery, then we strongly suggest you ring either 111 (to assess the need) or 999 if you feel that they may need to go to hospital