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Consultations are by appointment only.  Patients can express a preference to consult with a specific practitioner and we will do our best to abide by these wishes, subject to availability of appointments.

Appointments may be made by telephoning 020 8771 6050 or by calling at the surgery.

It would be helpful if you could avoid ringing for ROUTINE appointments between 08.30 and 10.30 when the receptionists are normally very busy.

If you cannot keep an appointment, please inform us as soon as possible by telephone to allow us to make it available to other patients.  If you do not inform us, then this will be recorded on your notes and you may not be given future appointments.  Repeat offenders may be removed from the practice list.

If you are unable to wait for the next available appointment, please give the receptionist as much information about your condition as possible so that the doctor can assess the urgency of your request for medical attention.  Patients requesting an urgent appointment should phone the surgery before attending to be given a time to arrive, thereby eliminating too long a wait.

Online Facilities

We now offer the facility to book your appointments, order your repeat prescriptions and view your medical summary, medications, allergies and any adverse reactions.

To use this method we must first issue you with a password.

Please call the surgery or enquire at the reception desk for details.  You will need to bring photographic ID/valid document for us to verify your identity before we can register you for online services.

EMIS Access - click the image for online services

Your Neighbourhood Professionals. Just a Click Away!
Chaucer House, 130 Church Road, Upper Norwood, London, SE19 2NT
  • Telephone 020 8771 6050
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away!
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