Abuse
The Lioness Circle
A free support group for BAME Women and Girls’ Survivors of sexual abuse and violence.
Rape and Sexual Abuse South London Support
A professional and passionate team working in a centre of excellence, dedicated to the healing and empowerment of survivors of sexual violence.
Telephone: 0808 802 9999
Website: www.rasasc.org.uk
Email: info@rasasc.org.uk
Family Justice Centre
Help is available for you at the Family Justice Centre. The centre is run by a multi-disciplinary team that works to provide you and your family access to support services. Our aim is to listen and respond to your needs in a safe way.
Telephone: 020 8688 0100
Website: www.croydon.gov.uk
Email: fjc@croydon.gov.uk
Victim Support Croydon
We give emotional and practical help to people who have been affected by crime in the London Boroughs of Southwark, Merton, Sutton, Wandsworth, Lambeth, Greenwich, Lewisham, Bromley, Croydon and Bexley.
Telephone: 020 7801 1777 (Lines are open 9am-5pm Monday to Friday)
Wesbite: www.victimsupport.org.uk
CSCB (Croydon Safeguarding Children Board)
Croydon Safeguarding Children Board (CSCB) is the statutory body that brings together local agencies that work to safeguard and promote the welfare of children and young people up to the age of 18 in the borough.
Website: croydonlcsb.org.uk
Women’s Aid
We have been at the forefront of shaping and coordinating responses to domestic violence and abuse through practice for over 40 years. We empower survivors by keeping their voices at the heart of our work, working with and for women and children by listening to them and responding to their needs.
Telephone: 0808 2000 247
Website: www.womensaid.org.uk
Email: helpline@womensaid.org.uk
National Helplines
Freephone 24 hour National Domestic Violence Helpline: 0808 2000 247
Police (non emergency): 101
Victim Support: 0808 168 9111
Men’s advice line: 0808 801 0327
LGBT helpline: 0300 999 5428
Elder abuse: 0808 808 8141
Childline: 0800 1111
Asylum Seekers
Croydon Immigration and Asylum Support Service (IASS)
We work with people who are subject to immigration control and have No Recourse to Public Funds (NRPF) as a condition of their immigration status. These groups of people are mainly asylum seekers and refused asylum seekers with health and social care needs, people unlawfully present in the UK (e.g. overstayers) and people who have leave to remain in the UK with NRPF conditions attached to their leave.
Telephone: 020 8726 6500
Website: www.croydon.gov.uk
Email: Referral.team2@croydon.gov.uk
Address: Bernard Weatherill House
8 Mint Walk
Croydon
CR0 1EA
Audiology
Croydon Hearing Service
The Croydon Hearing Service provides advice, information and practical help and support to residents of Croydon with any type of hearing loss.
Telephone: 020 8686 0049
Text: 07596 717042
Website: www.croydonhearing.org.uk
Bereavement
Croydon Council Bereavement Services
Tey provide a service to people of all faiths and beliefs; consulting with faiths and groups regarding future burial provision via The Faiths Together in Croydon forum.
Telephone: 020 8684 3877
Website: www.croydon.gov.uk
Email: bereavement@croydon.gov.uk
St Christopher’s Hospice Bereavement Service
Telephone: 020 8768 4500
Location: 51-59 Lawrie Park Road, SE26 6DZ
St Christopher’s Bromley
Telephone: 01689 825755
Email: info@stchristophers.org.uk
Location: Caritas House, Tregony Road, BR6 9XA
Woodside Bereavement Service
Telephone: 02032562009
Website: www.thelisteningear.org.uk
Email: wbs@thelisteningear.org.uk
Carers Information Service
Telephone: 02086499339 option 1 or 02086496280
Email: tanyafitzgerald@carersinfo.org.uk
Good Grief Trust
Website: www.thegoodgrieftrust.org
Child bereavement UK
Telephone: 0800 0288 840
Cruse Bereavement Care Croydon
Cruse in Croydon offers free support and counselling following the death of someone close.
Telephone: 020 8916 0855 (24-hour answerphone)
Website: www.crusecroydon.org.uk
Email: info@crusecroydon.org.uk
Woodside Bereavement Service
Woodside Bereavement Service provides bereavement counselling to families living in the Croydon area experiencing severe or prolonged shock or depression arising from bereavement and loss.
Telephone: 0203 256 2009
Website: www.thelisteningear.org.uk
Email: wbs@thelisteningear.org.uk
Cancer Support
Macmillan Centre
The Macmillan Centre offers cancer information and support services. It has been developed as a joint venture between Macmillan cancer support, Croydon Health Services, Citizens Advice Centre, South East Cancer Help Centre and people with cancer.
The centre is based at Croydon University Hospital.
Telephone: 020 8401 3441 or 020 8401 3000 Ext. 5744
Website: www.croydonhealthservices.nhs.uk
Email: benny.millier@nhs.net
South East Cancer Help Centre
SECHC aims to give any person affected by cancer an opportunity to explore ways which may help them to cope with their situation. The Centre aims to respect and support them in the choices they make and to provide individual and group support, complementary therapies and information within a friendly, caring environment.
Telephone: 020 8668 0974
Website: www.sechc.org.uk
South West London Breast Screening Service
For more information about your local breast screening service please visit our web site, or to make an appointment telephone 0203 758 2024
Website: www.london-breastscreening.org.uk
– Not just a lump
– Attention – all women over 70
– It’s time to look after yourself
Carers
Croydon Carers Centre
Croydon Carers aim to make a positive difference to the lives of unpaid carers in the diverse communities of Croydon by supporting and providing them with a range of services, support and recognition.
Telephone: 0208 688 7219
Facebook: CroydonCarersCentre
Website: www.croydoncarers.org.uk
Croydon Young Carers Project
The Young Carers Project is a free, friendly and professional service, offering support to young people who are caring for a parent or sibling. If you are aged 7-25 and caring for someone with a physical disability, mental health issue, long-term illness or learning difficulty, then our service is here to support you.
Telephone: 020 8649 9339
Website: www.croydonyps.org.uk
Carers Information Service
We support carers in Croydon looking after a relative, partner or friend due to illness, old age or disability.
Telephone: 020 8649 9339, option 1
Website: www.carerscontactline.co.uk
Email: info@carersinfo.org.uk
Carers UK
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Telephone: 020 7378 4999
Website: www.carersuk.org
Health Help Now
Health Help Now has been developed by North and East London Commissioning Support Unit with input from local GPs and other health professionals. It lists common symptoms and offers advice and suggestions for treatment.
For more information please visit: Health Help Now
Child Health
Child Weight Management
When: Mondays
Cost: Free
Location: Salvation Army
Healthy Eagles
Programme for 4-11 year olds.
When: Tuesdays and Saturdays
Cost: Free
Location:
Salvation Army
66 High Street
Thornton Heath
CR7 8LF
A free 8 week mindfulness course in the Croydon Area. Starts Tuesday 30th April at 4:00-4:30pm, during term time only.
Tel: 07712329468
Email: peterlawrence@ymail.com
Healthier Together
A tool that gives consistent, accurate and trustworthy healthcare advice. The information on this site has been reviewed by experts in child health, your local paediatricians, GPs and clinicians across the region.
Website: www.swlondon-healthiertogether.nhs.uk
Home Start Croydon
Many parents need advice, support and friendship during the early years of parenthood.
Home-Start helps families by providing practical and emotional support in the home where there is at least one child aged 5 or under.
Telephone: 020 8667 0207
Website: www.croydon-homestart.co.uk
Email: contact@croydon-homestart.co.uk
Free swimming returns to Croydon for summer 2018!
Young people aged 16 and under can keep cool and get active this summer, when free swimming sessions at Croydon’s five leisure centres return on 21 July.
Complete an application form online through the Better website: www.better.org.uk/freeswimcroydon, or through the self-service machines at your nearest leisure centre. Customers will then have to collect their card from within the centres. ID may be required should someone appear to be over 16, or under eight.
More information: news.croydon.gov.uk/free-swimming-returns-to-croydon-for-summer-2018
Best Start Services
Best Start is a service from pregnancy until your child turns 5. It is made up of a number of different organisations all working together to give your child the best start in life by offering both targeted and universal support.
Facebook: croydonbeststart
Twitter: @cbeststart
Website: www.croydon.gov.uk/beststart
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Website: NHS: Visual Guide for Childhood illnesses
Lullaby Trust
The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families.
Telephone: 020 7802 3200
Website: www.lullabytrust.org.uk
Email: office@lullabytrust.org.uk
Keeping your Home Safe
If you are living in Croydon Council Housing with a child under 5 you may be eligible for a free home safety check where you may be able to get stair gates/ fire guards to improve the safety of your home.
More information is available on our home safety page.
Click here to request a home safety check.
Do you have concerns about your Child’s Speech and Language?
Best Start Chatterbox Groups are drop-in groups for Croydon families with children under the age of 5 years old who have concerns about their child’s talking or interaction. They are run jointly by Children’s Centre and Speech and Language Therapy Staff across the borough to promote, encourage and support speech, language and communication development.
For more information or contact
Childhood Vaccines Timeline
These are the routine vaccinations that are offered free of charge on the NHS to all babies and children in the UK.
Website: NHS: Childhood Vaccinations Schedule
All about your Children’s Teeth
We are pleased to let you know that the Kings College oral health team will be out in Croydon delivering information and advice sessions for children and parents.
Dates TBC
Family Lives
Family Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life.
Website: www.familylives.org.uk
Healthy Start
With Healthy Start, you may be qualify for food vouchers and healthy vitamins if you are on certain benefits. The free vitamins can be collected from Best Start children’s centres and health centres.
For more info visit: www.croydon.gov.uk
Healthy Start Vouchers
Healthy Start helps you give your family the very best start in life. If you are pregnant or have a child under four years old and you receive benefits or tax credits, you could qualify for Healthy Start vouchers to help buy some basic foods. Check to see if you qualify.
You also qualify if you are under 18 and pregnant, even if you don’t get any benefits or tax credits.
With Healthy Start, you get free vouchers every week to spend on milk, plain fresh and frozen fruit and vegetables, and infant formula milk. You can also get free vitamins. The vitamins are available in exchange for vouchers from Best Start children’s centres and health centres.
Change 4 Life
The Change 4 Life app shows how much salt, sugar and saturated fat is in those family favourites. Get simple swaps to help you cut back on the sugar in your kids’ food and drink.
Download from: iTunes: Change 4 Life
Download from: Google Play: Change 4 Life
Vaccination planner
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Download from: NHS: Vaccination Schedule
Best Start Health Visiting Service
The health visiting service is provided and available to all children aged 0-5 years. The service aims to promote the health and wellbeing of your family and can offer practical advice and support on a range of topics.
Find out more about the Best Start Health Visiting Service.
View the Child health clinics timetable.
Community Activities
Along with all practices in Thornton Heath Network we support the running of many community activities that we encourage you to join in with.
Take a look at what’s on offer….
Whether you fancy joining others for a healthy walk, need some advice about money worries or someone to talk to about other stresses or problems, there is likely to be something for you, and most activities are available free or for a low fee.
- Arts and Dance Activities
- Additional Services
- Health and Fitness Activities
- Social Activities (drop-in)
- Social Activities (drop-in)
Welfare Advice and Support
You Too Can Sing
When: Term Time Only – Mondays
Cost: £2.50
Location:
Age UK Croydon
81 Brigstock Road
Thornton Heath
CR7 7JH
Telephone: 020 8683 7100
Step Aerobics
When: Mondays 6:30pm – 7:30p,
Cost: TBC
Location: 2 Eldon Avenue
Swing Dance Class
When: Wednesday
Cost: £10
Location:
Upper Norwood Library Hub
Westow Hill
London
SE19 1TJ
Contact: Emily
Life Drawing Class
When: Wednesdays
Cost: TBC
Location:
Upper Norwood Library Hub
Westow Hill
London
SE19 1TJ
Contact: Emily
LDanza Dance
When: Wednesday 4:30pm – 6:30pm
Cost: TBC
Location:
Waterside Centre
26 Avenue Road
London
SE25 4DX
Woodcraft Group
When: Wednesdays
Cost: TBC
Location:
Waterside Centre
26 Avenue Road
London
SE25 4DX
Balance and Movement
When: Mondays
Cost: £3.50
Telephone: 020 8683 7100
Location:
Age UK
81 Brigstock Road
Thornton Heath
CR7 7JH
Onsite Contact: June Pilgrim-Ndure
Performing Arts Group
When: Tuesdays, 4-6.30pm
Cost: TBC
Telephone Wendy Kemp: 07969 361898
Location:
St Paul’s Church
St Paul’s Rd,
Thornton Heath
CR7 8NB
Arts and Crafts
Learning difficulties session.
When: Wednesdays, 6.30-9pm
Cost: Free
Telephone Myrtle: 07956 593718
Location:
St Paul’s Church
St Paul’s Rd,
Thornton Heath
CR7 8NB
Creative Art Class
When: Thursdays
Cost: £2.50 (First session free)
Telephone: 020 8683 7100
Location:
Age UK
81 Brigstock Road
Thornton Heath
CR7 7JH
Onsite Contact: June Pilgrim-Ndure
Line Dancing
When: Thursdays
Cost: £3.50
Telephone: 020 8683 7100
Location:
Age UK
81 Brigstock Road
Thornton Heath
CR7 7JH
Onsite Contact: June Pilgrim-Ndure
Taekwondo
When: Thursdays, 4-8.30pm
Cost: 35 P.M.
Telephone Tricia: 07832 991469
Location:
St Paul’s Church
St Paul’s Rd,
Thornton Heath
CR7 8NB
Counselling and Psychotherapy
When: Monday – Friday
Location:
St Paul’s Church
St Paul’s Road,
Thornton Heath,
CR7 8NB
Contact Gill Borthwick: 020 8768 5387
Home Services Team
Services include: Shopping, Cooking, Laundry, Cleaning, Repairs and maintenance, Nail Cutting
Cost: depends on required service
Telephone: 020 8683 7120
Location:
Age UK
81 Brigstock Road
Thornton Heath
CR7 7JH
Onsite Contact: June Pilgrim-Ndure
Nail Cutting service
When: Last Wednesday of the month
Cost: Free
Telephone for bookings: 0208 653 7353
Location:
Parchmore Centre
53 Parchmore Road
Thornton Heath
CR7 8LY
Onsite Contact: Jenny Harms
Parchmore Community Programme
The Parchmore Centre is a Methodist Church that works with local government and other community groups/agencies and local residents to provide a space in Thornton Heath for local people to access community provision.
They also offer a nail cutting service on the First Thursday of each month from 10am.
For a full list of all activities and details of who to contact please visit their website.
Telephone: 0208 653 7353
The Community Centre: www.parchmore.org/community
Community User Groups: www.parchmore.org/usergrps
St Paul’s URC – The Guild
St Paul’s Church has being embedded in the local community for many years. We have a host of activities that we run in conjunction with the local community.
For a full list of upcoming activities and details; please feel free to drop in or give us a call to find out more.
Telephone: 020 8768 5387
Age UK – Croydon
Age UK Croydon offers a wide range of activities and services, mainly at our new base at 81 Brigstock Road, Thornton Heath.
They also provide vital Home Services, which focus on the needs of older people in the Croydon Borough: www.ageuk.org.uk
For a full list of activities please visit their website: www.ageuk.org.uk/croydon
Family Cooking Programme
For families that want to learn to cook healthy.
When: Thursdays
Cost: Free
Location:
Salvation Army
66 High Street
Thornton Heath
CR7 8LF
Seated Exercise Class
When: Mondays, 10.30-11.30am
Fridays
Cost: £3
Telephone: 0208 653 7353
Location:
Parchmore Centre
53 Parchmore Road
Thornton Heath
CR7 8LY
Onsite Contact: Jenny Harms
Mindfulness for Wellbeing
15Free 12 week sessions (limited places)
Would you like to feel calmer, less stressed, sleep better, focus more easily, identify and transform negative thinking to live a more positive and fulfilling life? The Mindfulness may help.
When:
Monday evenings
St Pauls Church
St Pauls Road
Thornton Heath. Between 6 – 7.30pm
Monday Afternoons
St Stephen’s
Warwick Road
Norbury/Thornton Heath. Between 1 – 2.30pm
Contact: Peter Lawrence 07712 329468
Email: mindfulbells@yahoo.co.uk
Balance and Movement
When: Mondays, 10-11am
Cost: £4.50
Telephone: 020 8683 7100
Location:
Age UK
81 Brigstock Road
Thornton Heath
CR7 7JH
Onsite Contact: June Pilgrim-Ndure
Over 50s Breathing & Relaxation Class
When: Tuesdays, 10.30-11.15am
Cost: £3
Telephone: 0208 653 7353
Location:
Parchmore Centre
53 Parchmore Road
Thornton Heath
CR7 8LY
Onsite Contact: Jenny Harms
50+ Swimming Program
Patients over 50+ with mobility issues please join us for our free Swimming program. 12 weeks, regular attendance advised for full benefit.
Please ask your GP, Nurse or Health Care advisor to sign you up for our Free 12 week programme.
When: Tuesdays and Thursdays, 9.30am-11.30am
Cost: Free
Location:
Nuffield Croydon Central
44 Surrey Street
Grants Entertainment Centre
Croydon CR0 1RJ
Email: carolinesingende@croydonsocialp.com or jenninebailey@croydonsocialp.com
Community Golf
Free over 65’s Golf. Interactive “no-frills” golf sessions. Have fun whilst being active with friends old and new. All abilities/disabilities welcome. All adaptive equipment provided.
Telephone Jenny Harms to book: 020 8653 7353
When: Every Tuesday (17th April – 19th June 2018), Join us anytime between 10:30-11:30am
Location: Parchmore Methodist Church & Community Centre, 53 Parchmore Road, Thornton Heath CR7 8LY
Over 50s Exercise Class
When: Tuesdays, Cost: Free
Thursdays, 11am-12pm, Cost: £2
Telephone: 020 8768 5387
Location:
St Paul’s Church
St Paul’s Road
Thornton Heath
CR7 8NB
Onsite contact: Gill Borthwick
Zumba Class
When: Wednesday: 09:30am – 10:30am & 10:45am – 11:45am
Cost: £4.50
Location:
Age UK Croydon
81 Brigstock Road
Thornton Heath
CR7 7JH
Telephone: 020 8683 7100
Extra Time Club
Socialise and Free Exercise for the over 50’s
When: Thursdays 10:30am-12:30pm
Cost: Free
Telephone: 07702 550 881
Location: Salvation Army, 66 High Street, Thornton Heath, CR7 8LF
Activities: Table Tennis, films, music, informal exercise,board games, short mat bowels, Nintendo Wii games and free tea and coffee
Email: health@palaceforlife.org
Ladies Fitness Classes
– Tuesday and Wednesday at 10.30am
19 Hood Close, Off Derby road, West Croydon CR0 3SN
Call Husna: 07534 974795
– Thursday at 7.30pm
Queens Community Centre, Turner Crescent CR0 2NP
Tai Chi (Parchmore Centre)
When: Thursdays, 10-11am
Cost: £4
Telephone: 0208 653 7353
Location:
Parchmore Centre
53 Parchmore Road
Thornton Heath
CR7 8LY
Onsite Contact: Jenny Harms
Over 50s Exercise
Come and join Janey for group exercise. All levels of fitness. All welcome!
When: Thursday 11:00 – 12:10
Cost: Free
Location:
St Paul’s Church
St Paul’s Road,
Thornton Heath,
CR7 8NB
Contact Gill Borthwick: 020 8768 5387
St. Paul’s Yoga Class
Join our yoga class.
When: Tuesdays
Location:
St Paul’s Church
St Paul’s Road,
Thornton Heath,
CR7 8NB
Contact Gill Borthwick: 020 8768 5387
Active Line Dancing
When: Thursdays, 2.30-3.30pm
Cost: £4.50
Telephone: 020 8683 7100
Location:
Age UK
81 Brigstock Road
Thornton Heath
CR7 7JH
Onsite Contact: June Pilgrim-Ndure
50+ Dance Classes
Dance Therapy classes, no booking required and you can register on the day.
When: Fridays, 9.45am – 10.45am
Location:
Lynton House, 304 Bensham Lane
Thornton Heath
CR7 7EQ
Sharing Reading ARCC
When: Tuesday to Friday
Cost: Free
Location:
CVA Resource Centre
82 London Rd
Croydon
CR0 2TB
Hive Class
When: Wednesdays
Cost: Free
Location:
St Johns Church
1 Sylvan Road
SE19 2RX
Onsite Contact: Father John
Luncheon Club / Day Centre
When: Tuesday to Friday
Mini bus picks up from 10am
Lunch from 12.30-2.30:
Tuesday to Friday includes Tea / coffee /main meal and dessert
Referral from GP / Social Services
Self-Referral allowed regular attendance needed
Cost: £5 and £2 for mini bus pick up
Telephone (Jenny Harms): 0208 653 7353
Location:
Parchmore Centre
53 Parchmore Road
Thornton Heath
CR7 8LY
Onsite Contact: Jenny Harms
Tea and Chat
When: Wednesdays: 1.30-3pm
Cost: £2.50 (First session free)
Telephone: 020 8683 7100
Location:
Age UK
81 Brigstock Road
Thornton Heath
CR7 7JH
Onsite Contact: June Pilgrim-Ndure
Memory Tree Cafe
If you are living with dementia or know someone who is, come and join us for activities, games, music, conversation and friendship.
When: Wednesday between 13:30 – 15:00
Location: This is in association with Croydon age UK and will take place at Age UK, Croydon, 81 Brigstock Rd, Thornton Heath, CR7 7JH.
Short Mat Bowls Session
When: Wednesdays, 6-10pm
Cost: Free
Telephone Jean: 020 8686 9938
Location:
St Paul’s Church
St Paul’s Rd,
Thornton Heath
CR7 8NB
Read and Relax
Our free Shared Reading group is a place to relax, meet local people and
share stories with others every week. Just sit down and enjoy listening to
a great story or poem — there’s no pressure to talk or read. Reading
materials and refreshments provided! Look forward to seeing you there.
Telephone Bryony: 07812 238375
Email Bryony: bryonylittlefair@thereader.org.uk
Telephone Jenny: 0208 653 7353
When: Thursdays, 11am – 12:30pm
Location: Parchmore Community Centre, 53 Parchmore Road, Thornton Heath CR7 8LY
Community Gardening Group
When: Once a month, Friday at the end of the Month
Cost: Free
Telephone: 020 8768 5387
Location:
St Paul’s Church
St Paul’s Rd,
Thornton Heath
CR7 8NB
Onsite contact: Gill Borthwick
3cs Counselling / Coffee and Chat
When: Fridays, 10am-12pm
Cost: Free
Telephone: 020 8768 5387
Location:
St Paul’s Church
St Paul’s Rd,
Thornton Heath
CR7 8NB
Onsite contact: Gill Borthwick
Parent & Baby Group
When: Fridays
Cost: Free
Location:
92a Parchmore Road
Thornton Heath
CR7 8LX
Bingo
When: Fridays: 1.30-3.30pm
Cost: £1
Telephone: 020 8683 7100
Location:
Age UK
81 Brigstock Road
Thornton Heath
CR7 7JH
Onsite Contact: June Pilgrim-Ndure
Norbury Juniors Chess Club
When: Mondays, 5.30-7.30pm
Cost: from 5.30pm 1hr session for £5 / 2hrs £10
Email: info@a2ndvoice.com or rqchessacademy@hotmail.co.uk
Location:
(Above Lloyds Bank, Entrance on Stanford Road)
1433a London Road,
Norbury,
SW16 4AW
Job Club
When: Tuesdays & Wednesdays 10am-12pm
Cost: Free
Location: Thornton Heath Library
Welfare Benefits & Universal Credit Advice
When: Mondays, 9am – First come, first served
Cost: Free
Telephone: 0208 653 7353
Location:
Parchmore Centre
53 Parchmore Road
Thornton Heath
CR7 8LY
Onsite Contact: Jenny Harms
Employability Project
50’s plus support for finding work
Cost: Free
Telephone: 020 8683 7100
Location:
Age UK
81 Brigstock Road
Thornton Heath
CR7 7JH
Onsite Contact: June Pilgrim-Ndure
Email: auk@ageukcroydon.org.uk
Young Girls Thrive
Empowerment session, 12-15 age group
When: Mondays, 6.30-9pm
Cost: £4
Telephone Sherisha Hayes: 0203 488 2319
Location:
St Paul’s Church
St Paul’s Rd,
Thornton Heath
CR7 8NB
Croydon Healthy Homes
Croydon Healthy Homes supports Croydon households struggling to heat their homes and pay their fuel bills.
The scheme is for people who own their home or rent it from a private sector landlord, and is aimed at families at risk of being in fuel poverty or with a member living with a medical condition which could be exacerbated by living in a cold home.
Qualified Energy Assessors can visit residents and support them to increase the energy efficiency and thermal comfort of the homes and reduce fuel poverty by:
- Ensuring all timers and controls are set appropriately
- Offering advice about reducing their energy use
- Fitting FREE small energy saving measures,
- Helping residents get onto the best fuel tariffs for them
There is no charge for a Home Visit or any of the measures fitted (Home Visits will be allocated on a first come, first served basis).
Referrals (or self-referrals) for a Home Visit Using take place online: www.croydon.gov.uk/healthyhomes; call freephone number 0800 292 2529 (Monday to Friday 9am to 5pm) or by completing a paper referral.
Further information and referral sheet are available here
Counselling and Psychotherapy
When: Mondays and Fridays
Cost: TBC
Telephone Denise Chesire: 07974 779357
Location:
St Paul’s Church
St Paul’s Rd,
Thornton Heath
CR7 8NB
Falls Exercise Class
When: Wednesday, 1.30-3.30pm (12-week session)
Cost: Free
Needs referral from NHS / GP Contact Ritu Karlekar: ritukarlekar@nhs.net
Location:
St Paul’s Church
St Paul’s Rd,
Thornton Heath
CR7 8NB
Onsite contact: Gill Borthwick
Housing Advice for Tenants
When: Tuesdays and Fridays
Cost: Free
Telephone: 07999 055 405
Location:
St Paul’s Church
St Paul’s Rd,
Thornton Heath
CR7 8NB
Onsite contact: Madeleine
Helping to Improve your Finances
Eversley Practice will be hosting a series of fortnightly workshops led by All Inclusive looking at ways to improve your finances.
Led by financial practitioners from All Inclusive sessions will focus on the following:
– 25th Jan, Managing and reducing debt
– 7th Feb, Tips on budgeting and increasing income and reducing expenditure
– 21st Feb, Learning about credit file and improve credit rating
– 7th Mar, Pension planning
– 21st Mar, Housing and finance
– 5th Apr, Mortgages and interest rates
– 19th Apr, Careers in financial sector
Workshops run from 2-3pm at Eversley Practice.
For further information, please contact Julie on 07988 861851
Food Bank
When: Wednesdays
Cost: Free
Location:
CPMI Church
92a Parchmore Road
Thornton Heath
CR7 8LX
Croydon Vineyard English Classes
When: Thursdays
Cost: Free
Telephone Caroline Greaves: 07745 38552
Location:
St Paul’s Church
St Paul’s Rd,
Thornton Heath
CR7 8NB
Breast Feeding Class
When: Thursdays, 10am-1pm
Referral only
Location:
St Paul’s Church
St Paul’s Rd,
Thornton Heath
CR7 8NB
Onsite contact: Gill Borthwick
Free Hot Meal
You’re invited to Foodcycle Norwood Junction for a tasty 3-course meal.
When: Every Friday at 7pm
Location:
Oasis Academy Ryelands
Oakley Road
London
SE25 4XG
Mersham Food Bank
When: Saturdays
Cost: Free
Location:
Elim Pentecostal Church
Mersham Road
Thornton Heath
Community Groups
Disability Employment Advisers
DWP can offer help, advice and information in a more relaxed and friendly atmosphere on many services for disabilities.
Please see their leaflet for further information
Croydon Voluntary Action (CVA)
CVA’s principal activity is to promote charitable purposes for the benefit of the community in Croydon and its surrounding areas.
Telephone: 020 8253 7060
Twitter: @CroydonVA
Website: www.cvalive.org.uk
Email: cva@cvalive.org.uk
Good Food Matters
The aim of the centre is to work with the community to help connect us all to the food we eat and how it is produced. We want to empower people in our community by teaching the invaluable skills of growing and cooking with sustainably produced food and, as we grow, we will strive to give better access to affordable healthy produce to the local community.
Telephone: 01689 847605
Facebook: GoodFoodMatters
Twitter: @goodfoodmatters
Website: www.goodfoodmatters.org.uk
Email: evelyn@goodfoodmatters.co.uk
Crystal Palace Transition Town
Crystal Palace Transition Town is part of the Transition Town movement, a community-led response to climate change and shrinking supplies of cheap energy. We run projects that reduce our carbon footprint while building local resilience, sustainability – and lots of friendships!
Facebook: Crystal Palace Town Transition
Twitter: @CrystalPalaceTT
Website: www.crystalpalacetransition.org.uk
Email: hello@crystalpalacetransition.org.uk
Age UK Croydon – Activities and Events
Age UK Croydon offers a wide range of activities and services, mainly at our new base at 81 Brigstock Road, Thornton Heath.
To see all the activities and events on offer and details of who to contact please visittheir website.
Diabetes
Croydon Voluntary Group
The Croydon Voluntary Group is largely run by people living with diabetes under the care of Croydon University Hospital. We offer advise and awareness talks for the Croydon Community.
Website: croydon.diabetesukgroup.org
National Diabetes Prevention Programme
There is no cure for diabetes. The good news is that three in five cases of Type 2 diabetes can be prevented or delayed. We’re supporting people across the UK to find out their risk and take action to reduce it.
Website: www.diabetes.org.uk
Drugs and Alcohol
Croydon Recovery Network
Croydon Recovery Network is your single drug and alcohol service for adults offering support to individuals across the borough.
Telephone: 0208 253 1040
Email: info@turning-point.co.uk
Don’t Bottle It Up
Don’t Bottle It Up allows you to work out what level of risk you are at as a result of your drinking, to access personalised advice online and, where appropriate, find out where you can get face-to-face support locally.
Website: dontbottleitup.org.uk
Email: support@dontbottleitup.org.uk
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Text: 82111
Website: www.talktofrank.com
Email: frank@talktofrank.com
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 917 7650
Website: www.alcoholics-anonymous.org.uk
Email: help@aamail.org
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Health Help Now
Health Help Now has been developed by North and East London Commissioning Support Unit with input from local GPs and other health professionals. It lists common symptoms and offers advice and suggestions for treatment.
For more information please visit: Health Help Now
More tools and apps
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
One You Days Off – Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
Download from: Google Play: One You Days Off
Download from: iTunes: One You Days Off
Employment Welfare & Debt
Croydon branch of South West London Law Centres
Croydon branch of South West London Law Centres
We can help you with free and confidential debt advice and support.
Telephone: 020 8767 2777 (option 1)
Website: www.croydon.gov.uk
Email: debt@swllc.org
Citizens Advice Croydon
Citizens Advice Croydon provide free, confidential, independent and impartial advice and information on a wide range of issues, including debts, welfare benefits, housing, employment, consumer rights and relationships.
Facebook: Citizens-Advice-Bureau-Croydon
Twitter: @croydoncab
Website: www.citizensadvicecroydon.org
Healthy Homes
Are you a family struggling to heat your home and pay your fuel bills? If you own your home or rent it from a private sector landlord then Croydon Healthy Homes may be able to help. This scheme is aimed at families at risk of being in fuel poverty or with a member living with a medical condition which could be exacerbated by living in a cold home.
Telephone: 0800 292 2529 (Monday to Friday 9am to 5pm)
For more information and details of how to apply please visit: www.croydon.gov.uk
Disability Employment Advisor: The Role of the DEA within Jobcentre Plus (PDF)
Elderly Care
Shopping Bus for older people (60+)
Starting on Monday 11th March 2019. This is a door to door service to Sainsbury’s in Purley Way.
– Travel to Sainsbury’s and back
– Shopping with help of a volunteer
– Chatting over tea/coffee
– Learning about local services
Cost: £3
To book a place please contact: Anna D’Agostino 020 8684 3719
Email: anna@bmeforum.org
Croydon Age UK
Age UK Croydon cares about all older people in the London Borough of Croydon, and believes that later life should be an enjoyable and fulfilling experience. We provide vital services, focusing on the needs of those in later life.
Telephone: 020 8680 5450
Facebook: AgeUKCroydon
Twitter: @AgeUKCroydon
Website: www.ageuk.org.uk/croydon
Email: aukc@ageukcroydon.org.uk
Croydon Dementia Support
Our dementia support workers offer information and practical guidance to help you understand dementia, cope with day-to-day challenges and prepare for the future. They offer information to people who are worried about their memory and ongoing support to people affected by dementia face to face, over the phone or in writing.
Telephone: 020 8653 2818
Website: www.alzheimers.org.uk
Email: croydon@alzheimers.org.uk
Croydon Neighbourhood Care Association
Croydon Neighbourhood Care is an Umbrella charity, working to meet the needs of isolated, vulnerable and frail people within the borough. We support local Neighbourhood Care Associations (our member groups) and provide services and advice to adults within Croydon.
Telephone: 020 8662 1000
Website: www.cnca.org.uk
Email: info@cnca.org.uk
Dying Matters
Dying Matters is a coalition of 32,000 members across England and Wales which aims to help people talk more openly about dying, death and bereavement, and to make plans for the end of life.
Facebook: DyingMatters
Twitter: @DyingMatters
Website: www.dyingmatters.org
Dementia
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
Website: www.dementiauk.org
Silver Line
Free phone support for older people, 24 hours a day.
Telephone: 0800 4708 090
Website: www.thesilverline.org.uk
Coordinate My Care
We are an NHS clinical service currently available across London. We work to empower patients to have choices about the care they receive and to make those choices known to those who care for them.
Telephone: 020 7811 8513
Twitter: @CoordMyCare
Email: coordinatemycare@nhs.net
St Christopher’s Hospice
At St Christopher’s Hospice our vision is of a world in which all dying people and those close to them have access to the care and support they need, when and wherever they need it.
Telephone: 020 8768 4500
Website: www.stchristophers.org.uk
Email: info@stchristophers.org.uk
Alzheimer’s Society – Croydon
We provide telephone information and advice to people with dementia, their carers, family and friends and at public events. We also run a support group in Selsdon, Croydon for current or former carers up to age 65 years, caring for people with dementia.
Meets on the first Wednesday of the month 7.00pm – 9.00pm.
Telephone: 020 8653 2818
Email: croydon@alzheimers.org.uk
Address:
Heavers Farm Resource Centre
122 Selhurst Road
London
SE25 6LL
Memory Tree Cafe
Group Consultations
One Thornton Heath Primary Care Network are offering Video Group Consultations to provide support to people with Type 2 diabetes or Hypertension.
The session is a 90 minute virtual group (on Microsoft Teams) with 4-8 patients, a facilitator and a doctor.
What happens in a Video Group Consultation?
– Discuss your test results
– Answer your questions
– Provide important advice on the management of your condition
What are patients saying?
“I found the session very useful. The most useful part was hearing others peoples experiences and problems and seeing my test results in perspective against the group”
“I found this video call so much better than a 10 minute consultation with a GP as other participants asked questions I may not have thought to ask… the video call more than exceeded my expectations”
“90% of people would recommend the session to family and friends.”
What are the benefits of video group consultation?
– Video group consultations give you more options for the support you need.
– People find that video group consultations give them more time for questions and discussion with the clinician.
– They also provide the chance to learn from other people’s experiences.
If you are interested in joining a session or for more information please contact Luciana Castorina on vgc.1th@nhs.net or call 07704 560397.
Maternity
Healthier Together
A tool that gives consistent, accurate and trustworthy healthcare advice. The information on this site has been reviewed by experts in child health, your local paediatricians, GPs and clinicians across the region.
Website: www.swlondon-healthiertogether.nhs.uk
Croydon Maternity Services
It’s important to register your pregnancy with the Maternity care team as soon as you know you are pregnant. Register by 8 weeks to see a midwife by 10 weeks. Please visit the website below to register online.
Website: www.croydonhealthservices.nhs.uk
Best Start Services
Best Start is a service from pregnancy until your child turns 5. It is made up of a number of different organisations all working together to support you to give your child the Best Start in life.
Facebook: croydonbeststart
Twitter: @cbeststart
Website: www.croydon.gov.uk
Home Start Croydon
Many parents need advice, support and friendship during the early years of parenthood.
Home-Start helps families by providing practical and emotional support in the home where there is at least one child aged 5 or under.
Telephone: 020 8667 0207
Website: www.croydon-homestart.co.uk
Email: contact@croydon-homestart.co.uk
Family Nurse Partnership Service
For those aged 19 years or under going through their first pregnancy and provides dedicated support to parents to ensure that new families get the best start.
Further Information: www.croydonhealthservices.nhs.uk
Breastfeeding cafes
Do you need breastfeeding support, have a new baby or are you pregnant and want to find out more about breastfeeding and chat to other mums in a small friendly group. Then join us at our next session. No need for an appointment – just turn up! Find out more about Breastfeeding support.
My Maternity Journey in South West London
Having a baby is a huge moment in a woman’s life. Your local NHS
would like to make sure you get the maternity care you want, in the
place you want, whenever possible.
For more information please download our Maternity Leaflet
Health Help Now
Health Help Now has been developed by North and East London Commissioning Support Unit with input from local GPs and other health professionals. It lists common symptoms and offers advice and suggestions for treatment.
For more information please visit: Health Help Now
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
Download from: iTunes: Baby Buddy
Sexual Health
Sexual reproduction family planning
The surgery offers family planning advice and medicines/devices. Each doctor is able to provide general contraception advice during normal consultation.
National Sexual Health Helpline
If you would like to talk to someone about a sexual health issue, you can call the national sexual health helpline. Your call will be treated with sensitivity and in strict confidence. The Sexual Health Helpline is open from 9am-8pm, Monday-Friday.
Telephone: 0300 123 7123
Croydon Sexual Health Centre
The Croydon Sexual Health Centre provides a free, comprehensive and confidential sexual health service.
Website: www.croydonhealthservices.nhs.uk
Address:
Croydon Sexual Health Centre
530 London Road
Croydon
CR7 7YE
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Website: www.brook.org.uk
Family Planning Association
They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 0300 123 7123
Website: www.fpa.org.uk
Getting It On
Information and services for 13-19 year olds on sexual and mental health issues, drugs & alcohol and relationship problems.
Website: www.gettingiton.org.uk
Stop Smoking
Stop Smoking London
Stop Smoking London has been developed to support a London-wide initiative to help Londoners to stop smoking.
Telephone: 0300 123 1044
Twitter: @StopSmokingLon
Website: london.stopsmokingportal.com
Be Smoke Free
Just Be Croydon provides smoking facts, quick tips and advice, podcasts, videos and helpful links to help you Be Smoke Free.
Facebook: justbecroydon
Twitter: @JustBeCroydon
Website: www.justbecroydon.org
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Weight Management, Diet & Exercise
Be Active Croydon
We all know we need to exercise but sometimes we struggle to fit it into our everyday life. Check out some of our ideas on how to build more activity into your life.
Facebook: justbecroydon
Twitter: @JustBeCroydon
Website: www.justbecroydon.org
Croydon Walking for Health Scheme
The Sport and Physical Activity team currently run a free weekly programme of Health Walks accredited by Walking for Health. Our aim is to help people in the community to get out in the fresh air, exploring the abundance of green space and parkland in Croydon.
Telephone: 07796 930295 (Liz Collins)
Website: www.walkingforhealth.org.uk
Email: walks@croydon.gov.uk (Liz Collins)
Just Live Well
Struggling to make changes in your life? Take the Health MOT now to find out if you are eligible for personalised support from trained professionals through the Just Live Well programme. This is a FREE 12-month lifestyle programme aimed at residents who want improve their health and wellbeing.
Further information can be found on the Just Live Well page.
NHS Weight Loss Guide
The NHS 12 week weight loss guide combines advice on healthier eating and physical activity.
You get a brilliant information pack for each week of the plan, which is full of advice and tips, plus a brilliant stick-it-on-the-fridge planner to help you track your weekly progress.
To download the guide please visit: NHS: Weight Loss Guide
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Website: www.slimmingworld.co.uk
Weight Watchers
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
Website: www.weightwatchers.com
Womens Health
Living With Menstrual Conditions Group
Based on Cognitive Behavioural Therapy (CBT) Skills & Techniques
Living with menstrual conditions such as Endometriosis, Pre–Menstrual Syndrome
(PMS), Pre–Menstrual Dysphoric Disorder (PMDD), Polycystic Ovary Syndrome
(PCOS) and so many more can affect more than just the physical body, it can
impact on every aspect of your life.
To find out more information, dates, times, support and more, please click on the link below: