Contact

Finding us

Upper Norwood Group Practice
Chaucer House,
130 Church Road,
Upper Norwood,
London,
SE19 2NT
Opening Hours
Monday 8:00 am – 6:30 pm
Tuesday 8:00 am – 6:30 pm
Wednesday 8:00 am – 6:30 pm
Thursday 8:00 am – 6:30 pm
Friday 8:00 am – 6:30 pm
Saturday 9:00 am – 11:00 am
Sunday Closed
Disabled Access
There is disabled car parking available in front of Chaucer House. Disabled access to the surgery reception in the basement is via the lift beside the disabled car park space. A disabled patients’ toilet is located on most floors of our building.

Parking
There is no parking available for patients. There is free parking available in the nearby side roads. Any car parking in front of the surgery will risk being clamped and repeat offenders may be removed from the practice list.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

If you are a Croydon resident and are unable to get an urgent appointment at your GP surgery you can call NHS 111 for an assessment of your problem. If you then need to see a GP NHS 111 can book an appointment for you to be seen at one of the new GP Hubs in Croydon which are open 8:00am-8:00pm 7 days a week 365 days a year. You can also be seen at a GP Hub without an appointment but may have to wait. www.croydongphub.co.uk.

Your local hubs are:
East Croydon Medical Centre, 59 Addiscombe Road CR0 6SD
Parkway Health Centre GP Hub (Parkway, New Addington CR0 0JA)
Purley War Memorial Hospital GP Hub (856 Brighton Road, Purley CR8 2YL)
Croydon University Hospital UCC, 530 London Road, Thornton Health, Surrey CR7 7YE
Beckenham UCC, 379-397 Croydon Road, Beckenham, Kent BR3 3QL

Emergency Dentistry
Emergency Dentistry is available to both registered and unregistered patients 7 days a week. Call between 6pm-9:40pm for an appointment. Telephone 020 3402 1333.

Emergency contraception
Emergency contraception pills can be taken up to 72 hours after unprotected sex and are available from your nearest GP hub.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
9am – 11am on Saturdays for pre-bookable appointments with one GP and one nurse. There is no telephone service on a Saturday morning.